We recommend regular maintenance. Thorough vacuum cleaning on low power and without a beater brush. Rotate the rug occasionally, so that it will wear evenly over the whole surface. We recommend to use a rug underlay.
Our carpets should be cleaned by a professional cleaner by flatwash or dry clean. You should never machine wash the carpet.
If the carpet is stained, act immediately, most often the stain can be removed. Do as follows:
TENCEL™ yarn is cellulose fiber produced by environmentally responsible processes. It has a soft surface and luxurious look but should not be used in rooms where there is a lot of floor traffic. We recommend using a rug underlay and furniture pads under table-legs and couch-legs. Avoid dragging furniture on the carpet and rotate the carpet occasionally so that it wears evenly. Thorough vacuum cleaning is the easiest and most environment-friendly method of cleaning. Vacuum regularly to remove dust and dirt. Vacuum on low power and without a beater brush. New carpets can shed and this will disappear gradually. Regular vacuum-cleaning helps remove excessive fibres.
To remove a wet stain, try soaking it up with a clean, white cotton cloth, do not rub. If the stain is not removed, contact a professional carpet cleaner. Do not use chemicals or liquid to remove stains. For cleaning, use a well-renowned professional carpet cleaner.
Vacuum clean on low power without a beater brush. Remove stains immediately with damp cloth or in the summer months hose down and air dry. Do not machine wash, bleach or tumble dry the carpets. Avoid prolonged water or moisture to lie in the carpet. When exposed to rain roll up the carpet and make it stand so that the water drains out. Once dry it can be spread again.
Gentle Machine Wash up to 30 degrees centigrade, do not tumble dry, do not bleach, do not dry clean. Iron at medium temperature. Wash separately.
Dry clean only.
Dry clean only.
Spot clean with a damp white cloth. Shake off excess water, thereafter air dry. When not in use keep in dry place. Avoid prolonged exposure to rain/moisture.
Machine Wash at 40 degrees centigrade, tumble dry on low heat and remove promptly. Warm iron as needed. Wash separately and inside out.
Machine Wash at 40 degrees centigrade, tumble dry on low heat and remove promptly. Warm iron as needed.